Arvest Bank Announces Mortgage Team Moves

Wednesday, November 13 at 09:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce recent personnel moves designed to bolster its mortgage team in the Springfield region.

Amy Love has been hired as a mortgage lender in West Plains. In that role, she will serve as a decision-making resource for customers, providing guidance to them in an effort to find solutions tailored for their unique mortgage-related needs, among other responsibilities.

“Amy is no stranger to our community and we are excited to welcome her aboard,” said Joyce James, community market president for Arvest in West Plains. “We know she will provide great service to our customers, and due to her expertise and experience, will be a valuable resource and teammate."

In Nixa, MacKenzie Whitted has joined the Arvest mortgage team as a dual-purpose lender, providing mortgage and other consumer loan services to both individuals and small businesses. In conjunction with Whitted’s hiring, mortgage lender Mitch Wilkins will move to Springfield, where he will be based out of the branch located at 2835 East Battlefield.

Also in Springfield, Stacey Redmon has been hired as an associate mortgage lender. In that role, she works closely with mortgage loan manager Carla Green in the generation, evaluation, approval, processing, closing and servicing of real estate loans throughout the Springfield area. Redmon will be based out of the Arvest branch located at 2403 W. Republic Road.

"Stacey is going to be a great fit at Arvest and we are excited to have her," Green said. “She will be a great asset not just to the bank, but more importantly, to our customers.”

Tags: Arvest, Mortgage

Mortgage Lender Finds New Home at Arvest Bank

Thursday, February 21 at 02:00 PM
Category: Arvest News

Arvest Bank is pleased to announce the addition of Tara Flackus, Associate Mortgage Loan Officer.

Tara will have a primary focus on serving communities in Gardner, Ottawa and those in-between. She is dedicated to providing a great customer experience by becoming the resource her clients need and trust.

Tara is no stranger to delivering quality work under pressure. Originally from New York, she joined the Air Force after high school and began a career in fixing medical equipment. Following a tour in Germany she returned to the states to become an instructor in the DoD military course teaching medical maintenance to Army, Navy and Air Force recruits.

In early 2018, Tara decided to end the healthcare chapter and focus on another adventure – motherhood and mortgage lending.

Tara and her husband stay busy managing work schedules and attempting to keep up with their three children – ages 10, 5 and 3 – and two dogs.

Thank you for your service and welcome to Arvest, Tara!

Tags: Associates, Kansas City, Mortgage

Kansas City Mortgage Lender Finds New Home at Arvest Bank

Tuesday, February 19 at 02:00 PM
Category: Arvest News

Arvest Bank is pleased to announce the addition of Bridget Oelklaus-Gering, Mortgage Loan Officer.

Bridget has dedicated over 35 years to the home-buying industry. She operates on the Arvest core values to strive for excellence and to communicate openly. Bridget takes pride in working hard for her customers and believes it is her duty to provide five-star customer service while being readily available to assist her clients. She finds unique value in her ability to educate her clients on various loan programs and the process of each.

Bridget is a William Jewell College graduate where she earned her Bachelors of Science in Business. She later earned her Masters of Science Management from Baker University. No stranger to education, Bridget dedicated her spare time to teaching business classes at Maple Woods Community College.

With her, Bridget is accompanied by long-time assistant Nicole Phelan. This dynamic duo has worked side-by-side for over 2 years.

Arvest Bank is excited to welcome both Bridget and Nicole to the team!

Tags: Associates, Kansas City, Mortgage

Arvest Takes Top Prize at ADFA Governor’s Conference

Thursday, February 07 at 02:00 PM
Category: Arvest News

The Arkansas Development Finance Authority hosted the Governor’s Conference on Homeownership Feb. 4-5 in Little Rock, and Arvest Bank’s mortgage division was recognized during the awards portion of the two-day event. Arkansas Gov. Asa Hutchinson, far left, and Arkansas Development Finance Authority (ADFA) president Cheryl Schluterman, far right, stand with Arvest Bank associates as they accept the 2018 ADFA Lender of the Year Award in Little Rock earlier this week.

Arvest, which also sponsored the conference, won the 2018 ADFA Lender of the Year Award. The award came as a result of Arvest originating the most loans with the ADFA, using its down payment assistance program. 

The ADFA’s stated mission is to promote economic growth in the state of Arkansas by providing and supporting financing for affordable housing, agricultural business enterprises, industrial and economic development, capital improvement for state agencies and local governments, higher education funding and related programs, and by promoting better economic policy. 

“Arvest Bank respects and appreciates the vital role the ADFA plays in our state,” said Jim Cargill, president and CEO for Arvest in central, southwest and northeast Arkansas. “It’s a group that works really hard to raise the standard of living in Arkansas, and we are proud to work with them when opportunities arise. We are thrilled to be recognized as the 2018 ADFA Lender of the Year, and hope for even bigger and better things in 2019 and beyond.” 

The conference included numerous breakout sessions, comments by Arkansas Governor Asa Hutchinson, and a keynote address by Lawrence Yun, chief economist and senior vice president of research at the National Association of REALTORS®.


PHOTO: Arkansas Gov. Asa Hutchinson, far left, and Arkansas Development Finance Authority (ADFA) president Cheryl Schluterman, far right, stand with Arvest Bank associates as they accept the 2018 ADFA Lender of the Year Award in Little Rock earlier this week.


Tags: Arkansas, Mortgage

Arvest Bank Offers Special Assistance to Customers Affected by Shutdown

Friday, January 25 at 08:00 AM
Category: Arvest News

Arvest Bank has announced additional accommodations for our customers affected by the current government shutdown. Because we understand the uncertainty caused by an interruption in income, we’ve established a Special Assistance Customer Care hotline for our customers who need help managing their accounts during this time.

If you have concerns about your accounts related to the government shutdown, please call this dedicated line during normal business hours – 

Arvest Special Assistance Customer Care: (877) 483-2940.

A customer care associate will walk you through specific accommodations available to you.

  • ARVEST MORTGAGE CUSTOMERS: Arvest is suppressing credit reporting, waiving late fees and offering payment assistance including forbearance. In addition to calling (877) 483-2940, mortgage customers can visit the Arvest website to learn more about hardship assistance. Options will vary based on loan type and investor guidelines.
  • PERSONAL LOANS (AUTO, HOME EQUITY, DEBT CONSOLIDATION, ETC.): Arvest is offering payment deferrals for existing loans based on need. In addition, Arvest is waiving origination fees and offering an extension of the first payment due date for some new consumer loan types. Affected customers are encouraged to call (877) 483-2940 to discuss options.
  • CONSUMER AND BUSINESS CREDIT CARD CUSTOMERS: Arvest is offering payment deferrals. Affected customers are encouraged to call (877) 483-2940.
  • CHECKING ACCOUNT HOLDERS: Arvest is waiving account insufficient funds and overdraft fees, as well as monthly account fees, when applicable. To request these waivers or refunds, please call (877) 483-2940.
  • BUSINESS OR COMMERCIAL LOANS: Please contact your local Arvest banker for personalized assistance.

At Arvest we are committed to helping our customers through this challenging time. If you have questions about any of the above accommodations or your eligibility, please do not hesitate to call (877) 483-2940.

Tags: Arkansas, Budgeting, Business Banking, Community Support, Credit Cards, Credit History, Credit Score, Customer Question, Debt, Home Loans, Kansas, Lending and Financing, Missouri, Mortgage, Oklahoma, Overdraft Coverage

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